Shipping policy
🚚 Shipping Policy – tinysteps
At tinysteps, we aim to deliver your orders quickly, safely, and efficiently. Please read our shipping policy to understand how your order will be handled.
📦 Order Processing Time
- All orders are processed within 1–3 business days after confirmation.
- Orders are not shipped on Sundays or public holidays.
- During high-demand periods, processing may take slightly longer.
🚀 Shipping & Delivery Time
- Estimated delivery time: 5–10 business days across India
- Delivery timelines may vary depending on:
- Your location
- Courier partner availability
- Unexpected delays (weather, logistics issues, etc.)
💸 Shipping Charges
- We offer Free Shipping on all prepaid orders (if applicable)
- Cash on Delivery (COD) charges may apply depending on location
📍 Order Tracking
- Once your order is shipped, you will receive a tracking link via SMS/Email
- You can track your order in real-time using that link
📦 Delivery Process
- Orders are delivered by our trusted courier partners
- Please ensure someone is available at the delivery address to receive the package
- In case of failed delivery attempts, the courier will try again
❗ Incorrect Address / Failed Delivery
- Please double-check your address before placing the order
- tinysteps is not responsible for delays or losses due to incorrect address details
- If the order is returned due to failed delivery, re-shipping charges may apply
⚠️ Delays & Issues
While we aim for timely delivery, delays may occur due to:
- High order volumes
- Courier issues
- Natural events or unforeseen circumstances
We appreciate your patience in such cases.
📞 Need Help?
For any shipping-related queries, contact us:
📧 Email: fiammaluci.in@gmail.com
🕒 Support Hours: 10 AM – 6 PM (Mon–Sat)
💖 Thank you for shopping with tinysteps — we’re committed to delivering happiness to your doorstep!